MIRI: FLY Asian Express (FAX) is making special arrangement with AirAsia to improve customer travel in East Malaysia.
FAX’s Chief Executive Officer (CEO), Raja Mohd Azmi Raja Razali disclosed that the arrangement was part of FAX’s solution to tackle the problem of flight service connectivity.
According to the arrangement, FAX will guarantee to connect passengers on the next available FAX or AirAsia flights in the event of flight delays and cancellations by both agencies.
"As part of our continuous efforts to improve the overall customer travel experience, we have revised our terms and conditions to benefit passengers who have connecting flights on AirAsia and FAX in East Malaysia," he said in the press conference at FAX Miri headquarter office yesterday.
FAX’s Chief Executive Officer (CEO), Raja Mohd Azmi Raja Razali disclosed that the arrangement was part of FAX’s solution to tackle the problem of flight service connectivity.
According to the arrangement, FAX will guarantee to connect passengers on the next available FAX or AirAsia flights in the event of flight delays and cancellations by both agencies.
"As part of our continuous efforts to improve the overall customer travel experience, we have revised our terms and conditions to benefit passengers who have connecting flights on AirAsia and FAX in East Malaysia," he said in the press conference at FAX Miri headquarter office yesterday.
Continue reading (incl. pic) at: FLY Asian Express (FAX) to improve customer travel
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