By Azaraimy HH
Royal Brunei Airlines and Abacus Distribution Systems Brunei on Friday announced the launch of electronic ticketing (eTicketing).
Abacus-connected travel agents in Brunei will now issuing eTickets on Royal Brunei Airlines flights from June 1, 2007.
Royal Brunei Airlines Vice President for Reservations and Distribution John Newn said, "The implmentation of eTicketing for travel agents in Brunei is a crucial component towards increasing our eTicketing penetration.
"We are pleased to engage Abacus to provide e-ticketing capability to the Brunei travel agents. This cutover represents another milestone and progress towards achieving International Air Transport Association's target of 100% eTicketing worldwide by end 2007.
"Abacus is pleased to provide solution for Royal Brunei Airlines to enable the travel agents to issue eTickets," said Abd Halim Haji Abd Rahman, Sales & Marketing Manager of Abacus Brunei.
"Brunei is a unique market as a Billing and Settlement Plan does not exist, thus the solutions for the other BSP markets cannot be implemented here. Abacus is providing a generic electronic transitional automated ticketing (eTAT) for the implementation of eTicketing in Brunei," he said.
Brunei's travel agents are also enthusiastic about the prospect of going paperless. Ms Young Siut Leng, the manager of Continental Tours & Travel, said "eTickets are not only more secure and convenient for customers, it also offers substantial cost benefits in terms of delivery and time management."
As eTicket holds the information previously held on a paper ticket, eTicketing is a real-time paperless method for airlines and travel agents to issue tickets.
Individual ticket information is stored within the airline's reservation system and can be retrieved and processed electronically, reducing the amount of paper ticket inventory and hassle in re-issuance of misplaced printed tickets.
Courtesy of Borneo Bulletin Weekend
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