KUCHING: Travel agents and tour operators must work hard to ensure quality products and services are delivered to customers, said Sarawak Tourism Assistant Minister Datuk Talib Zulpilip.
“Sarawak has a lot of tourism products to offer to the world but travel agents and tour operators must do a good job in promoting Sarawak through Class A service.
“They must have integrity, especially when promises are made to customers. As travelers expect good service, travel agents must deliver quality products and services,” he said prior to launching the 6th Matta Travel Fair at Boulevard Shopping Mall here yesterday.
Talib pointed out the various tourism products that are unique to Sarawak and are of particular interest to many travelers.
“First and foremost is our diversity in cultures. With various ethnic backgrounds, Sarawak is a celebration of diversity.
“For those who are interested in religious buildings, we have them all. Those who want to preach or pray in peace, Sarawak is the place. There is something special about Sarawak as we do not quarrel over cultures or religions.
“Travel agents play a role in telling the world of our unique harmony.
“Then we have our flora and fauna. People who want to see forests and jungles, they can see it here,” he enthused.
Continue reading (Incl. Pic) at: Take Sarawak tourism to the next level
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