Sandakan: Effective Thursday, Malaysia Airlines and MASwings will cease operations at the town office here and move its entire operations, including ticketing operations, to Sandakan Airport.
This follows a successful integration and relocation of both its town office operations in Tawau and Bintulu to the respective airports last year.
"After comprehensive analysis of the options available for reservation and ticketing along with the strategic location of Sandakan Airport, MASwings finds it is more feasible to centralise its Sandakan operation at the airport.
"By doing so MASwings would be able to pull all resources, enhance efficiency and offer better service to our customers," said Shauqi Ahmad, Regional Manager MASwings Sabah.
Customers who do not wish to conduct transactions at the airport have other options as MASwings also offers various reservation and ticketing facilities, such as through internet booking and call centre, or they can simply approach any of its appointed agents.
This follows a successful integration and relocation of both its town office operations in Tawau and Bintulu to the respective airports last year.
"After comprehensive analysis of the options available for reservation and ticketing along with the strategic location of Sandakan Airport, MASwings finds it is more feasible to centralise its Sandakan operation at the airport.
"By doing so MASwings would be able to pull all resources, enhance efficiency and offer better service to our customers," said Shauqi Ahmad, Regional Manager MASwings Sabah.
Customers who do not wish to conduct transactions at the airport have other options as MASwings also offers various reservation and ticketing facilities, such as through internet booking and call centre, or they can simply approach any of its appointed agents.
Continue reading at: MAS and MASwings move ops to Sandakan airport
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