Tuesday, June 30, 2009

RBA waives rebooking, rerouting fees for concerned travellers


Royal Brunei Airlines, in a gesture of goodwill, is waiving rebooking and rerouting fees for customers who do not wish to travel due to concerns about the Influenza A (H1N1) pandemic.

The waiver programme is for RBA customers holding tickets that were issued on or before June 30, 2009 and are valid for travel before November 30, 2009.

Under the waiver programme, passengers may defer their travel up to December 31, 2009, subject to seat availability on their chosen flight.

The administration fees waived are for changes of passenger names, flight dates and destinations.

However fare differential charges may still apply for the selected new flight dates or routing, especially if passengers defer their flight to a higher season, in which case the seasonal fare difference applies.

For further information, contact the RBA ticketing office at 2225931 or RBA Service Centre at 2334465.

Courtesy of Borneo Bulletin
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