Malaysia Airlines (MAS) passengers can book seats, get tickets and check in from ther home or office once it upgrades its passenger services system at a cost of RM200 million.
By September, the airline will be electronic ticketing (eTicketing) capable, meaning customers can print their tickets and make changes to their travel itinerary online, without having to go to the ticketing offices or travel agents.
“Check in will also be easier as passengers will just have to show their e-ticket numbers as an identification. There will be no more problems over misplaced, damaged or forgotten tickets,” the MAS senior general manager for transition management, Dr Amin Khan, said yesterday.
Continue reading at: Home check-ins for MAS flights